ABOUT US

JAPI com doo

Welcome to the official website of JAPI com d.o.o. Novi Sad, your reliable partner in the world of IT technology!

Founded in 1996 with headquarters in Novi Sad, JAPI com d.o.o. has been delivering top-notch IT services and solutions for decades. Our team consists of 28 ambitious professionals dedicated to continuous advancement and overcoming challenges in the fast-paced and dynamic IT industry. Our goal is simple: to provide our clients with the highest level of service and support while developing and enhancing our own capabilities.

What distinguishes us as a company is the number of our business partners with whom we collaborate to meet established standards. Among JAPI com d.o.o. Novi Sad partners are leading companies such as Lenovo, HP, Supermicro, Huawei, Cisco, Canon, Sharp, Brother, Lexmark, Microsoft, Adobe, VEEAM, CrowdStrike, Kaspersky, Palo Alto i Lansweeper. These partnerships allow us to guarantee impeccable equipment quality and excellent service, adhering to international ISO standards 9001, 14001, 20000, 27001, and 22301. We take pride in our ability to provide innovative and reliable solutions for all IT needs of our clients through collaboration with these leading companies.

Technology and hardware

Software and IT solutions

Today, with a team of highly qualified experts in various IT fields, we are most proud of our timeWORX application, which enables efficient time management and access control. This application streamlines and accelerates work processes, making business operations more efficient and productive.

Our service includes a detailed analysis of clients’ equipment and resources, planning for replacements, optimization, as well as services from our own cloud data storage center. In collaboration with partners, we design customized network solutions for clients, along with device testing and the issuance of certifications for safety and performance.

When it comes to network infrastructure, in collaboration with our partners, we design and implement network solutions tailored to clients’ specific needs. Whether you require a 1GB, 10GB, or highly stable WIFI connection, we are capable of meeting every demand. Our services also include device testing and issuing relevant certifications for safety and performance.
Security is our area of specialization. We are aware of how crucial security is in today’s world, and therefore we offer comprehensive solutions that guarantee the highest level of protection for our clients. Through partnerships with leading security companies, we ensure that our clients can be completely secure with us.

Our mission is straightforward – to provide professional, efficient, and high-quality services that meet all of our clients’ IT needs. JAPI com d.o.o. is not just your IT partner; we are your ally in the digital world, dedicated to your success and security.

OUR PARTNERS

OUR QUALITY STANDARDS

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CUSTOMER SERVICE CONTROL

A special type of service provided to customers who do not have their own IT sector. In agreement with the user, using appropriate tools and methodology, we define the critical points and take actions that prevent an undesired outcome. This service is available 24/7/365.

DESIGN AND IMPLEMENTATION OF A NETWORK INFRASTRUCTURE

In collaboration with our partners, we design and implement network infrastructures. Regardless of whether a client needs 1GB or 10GB, or an extremely stable WIFI connection – we are able to answer every request! We also test the device and issue appropriate attestations.

PRESS

A ten-year partnership with LEXMARK, guarantees for the high quality of services provided in the sale, rental and servicing of printers. We offer a large selection of black and white or color printers. Thanks to a dedicated collaboration, JAPI com boasts LEXMARK EXPERT and BSD partner status

LICENCIRANJE

If you are using Microsoft, Adobe, or other third-party software, and you are not sure if you are abiding by all statutory guidelines regarding product use – give us a call! We control and sell licensed software solutions for all your needs.

VIRTUALIZATION

In collaboration with VMware, as the global leader in virtualization, we are able to offer virtualization of all data. ENTERPRISE partner status guarantees clients the highest quality of service.

EQUIPMENT RENTAL

The fast pace of life can surprise with unexpected demands. In order to quickly and efficiently complete all tasks and continue business continuity, JAPI com offers you the service of renting equipment for a longer or shorter period.

OUTSOURCING

We have been operating in this segment for more than eight years, and if you are familiar with all the advantages of equipment outsourcing, we are at your service. Thanks to cooperation with financial institutions, we provide our clients with the best service.

SECURITY

Client information security and their business operations are one of the highest priorities for JAPI COM, a partner of leading global manufacturers in the cyber security field – Kaspersky, Palo Alto Networks, CrowdStrike, with over 10 years of experience in this area. Our knowledge, experience, specialization, and certified employees are here to design a secure IT environment tailored to the requirements of companies of different sizes, industries, or specific needs, covering all segments – from employee security awareness training, antivirus protection, and EDR to advanced protection systems and MDR services. Be secure with us.